General Terms and Conditions (GTC)
Pingpank Running Namibia CC
Effective: May 2025
1. Provider
Pingpank Running Namibia CC
Windhoek, Namibia
www.pingpank-running.com
info@pingpank.run
+264 81 434 5665 (Namibian Number)
+49 172 4388109 (German Number + WhatsApp in case either of the two numbers are unable to be reached)
2. Description of Services
Pingpank Running Namibia CC offers high-altitude training camps and Run Safaris in Namibia. The offers are aimed at running enthusiasts and athletes who want to improve their performance in a motivating environment with professional coaching.
Included in the package (unless otherwise stated):
- Accommodation (depending on booked category)
- Breakfast (daily from 6:30 to 10:00 AM)
3. Accommodation Packages
Accommodation Categories:
A) Standard Room
- Single room: N$ 1150 per day
- Double room: N$ 690 per person per day
B) Chalet with kitchen
- Single room: N$ 1250 per day
- Double room: N$ 740 per person per day
Please note that offers and availability of accomodation are subject to change.
Run Safari Packages:
- Double room: from N$ 4000 per night
- Single room: from N$ 2500 per night
Please note that offers and availability of accomodation are subject to change.
Prices are per room and include the services mentioned in the offer.
4. Additional Costs (not included in price)
- Flights: €750–€1,000 (depending on season)
- Visa: N$ 1600 (valid for up to 3 months)
- Rental car: from N$ 1200 per day
- Expert coaching and guided runs: N$ 400 per person per day
- Gym incl. pool & sauna: N$ 650 per person per week
- Daily transport: N$ 500 per person per day (e.g., restaurants, shopping, pharmacies, excursions)
- Tour Guide & Coach for Run Safari N$ 500 per person per day
5. Booking and Payment
- Reservation requests must be made in writing or online. Upon receipt, Pingpank Running Namibia CC will issue a quotation
- The quotation is valid for 7 days
- A non-refundable deposit of 30% of the total reservation amount is required within a further 7 days of confirmation to secure your reservation
- The remaining payment must be made no later than 30 days before departure.
6. Cancellation by Participants
Cancellations must be made in writing. The following cancellation fees apply:
- up to 60 days before departure: 20% of the total price
- 59–30 days before departure: 50%
- 29–15 days before departure: 75%
- from 14 days before departure: 90%
- no-show: 100%
Travel cancellation insurance is strongly recommended.
7. Withdrawal & Changes by the Organizer
Pingpank Running Namibia CC reserves the right to change or cancel programs due to force majeure, safety concerns, or an insufficient number of participants (fewer than 6 people). Payments already made will be fully refunded. No further claims exist.
8. Liability
Participation is at your own risk. Pingpank Running Namibia CC accepts no liability for accidents, injuries, loss or theft of property, except in cases of gross negligence or intent. Participants are required to have their health checked by a doctor in advance.
9. Insurance
The following insurance policies are strongly recommended:
- International health insurance including return transport
- Travel cancellation insurance
- Luggage insurance
10. Discount Policy
- Run Safari: Book at least 180 days before your selected Run Safari and save 5%.
- Training Camp: Book at least 90 days before your selected training camp and save 5%.
11. Data Protection
Personal data is used exclusively for processing the booking and will not be passed on to third parties.
12. Place of Jurisdiction and Applicable Law
The place of jurisdiction is Windhoek, Namibia. Namibian law applies.
13. Severability Clause
Should individual provisions of these GTC be wholly or partially invalid, the validity of the remaining provisions shall remain unaffected.
Pingpank Running Namibia CC – Run Where Others Go on Safari